Skip to content

FAQ

Launcher Issues

Launcher Fails to Start

Problem: The launcher doesn't respond when double-clicking the shortcut.

Solutions:

  • Check if your system meets the minimum requirements (Windows 10/11 X64)
  • Check if .NET 7.0 Runtime and WinAppSDK 1.4 are installed
  • Check the permissions of the launcher installation directory
  • Reinstall the launcher or join our QQ group: 1002593659 and contact @咸鱼 for feedback

Launcher Crashes

Problem: The launcher crashes during operation.

Solutions:

  • Check if the launcher is up to date
  • Close other memory-intensive programs
  • Check the launcher logs for detailed error information

Minecraft Issues

Game Fails to Launch

Problem: The game doesn't respond or closes immediately after clicking the "Launch Game" button.

Solutions:

  • Check if Java is installed correctly
  • Adjust game memory allocation
  • Check if incompatible mods are installed
  • Check game logs for detailed error information

Game Lags

Problem: The game experiences lag or frame drops during runtime.

Solutions:

  • Lower game graphics settings
  • Increase game memory allocation
  • Close background programs
  • Delete some unused mods
  • Optimize game settings

Game Crashes

Problem: The game crashes during runtime.

Solutions:

  • Check if incompatible mods are installed
  • Check if the game version matches the loader version
  • Try updating the game to the latest version
  • Try updating the loader to the latest version
  • Check the crash report for detailed information

Account Issues

Cannot Log In

Problem: Cannot log in to the Minecraft account after entering account information.

Solutions:

  • Check if the account password is correct
  • Check if the network connection is normal
  • Contact Mojang Support

Network Issues

Slow Download Speed

Problem: Slow download speed when downloading game versions or mods.

Solutions:

  • Check if the network connection is normal
  • Close other network-intensive programs
  • Try changing the network environment
  • Try changing the download source in settings
  • Try using a VPN/accelerator

Other Issues

Save Files Lost

Problem: Game save files are lost.

Solutions:

  • Try searching in the .Minecraft/your-version/(ignore if version isolation is disabled)/saves/ folder

Mods Not Working

Problem: Installed mods are not working properly.

Solutions:

  • Check if the mod is compatible with the game version
  • Check if the mod conflicts with other mods
  • Try updating the mod in version management
  • Check if the mod dependencies are installed
  • Check the mod's documentation